Naomi and her team created a training manual for Eversource Connecticut to use to train new HES vendors on using their Conservation and Load Management Tracking System for HES projects from lead to completion. The training was developed in anticipation of an influx of new vendors coming into the program due a requirement that the RFQ be open to all eligible vendors. The manual was designed for ease of implementation by the trainers and used step-by-step instructions to ensure that all participants walked away with a thorough understanding of how to effectively implement the HES program.
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