Naomi facilitated the program design process and was the principal author of the Residential and Commercial Program Designs in the 2019-2021 Massachusetts Three-Year Gas and Electric Energy Efficiency Plan. The planning process resulted in multiple program enhancements and innovations helping to ensure the Program Administrator’s continued national leadership in securing energy efficiency benefits. Naomi advised the Residential and Commercial and Industrial management committees throughout Plan development, and in developing responses to the Energy Efficiency Advisory Council resolutions and inquiries from the Department of Public Utilities.